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BEST-IN-CLASS PROVIDERS
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We have vetted providers using a dealer-friendly 5-point framework developed over 40 years.
DEALERMAX
CERTIFIED PROVIDERS
WHAT IT
TAKES TO BE CERTIFIED
DealerMax has developed a formula for sourcing, vetting, and curating a network providers partners. We invest a heavy amount of analysis to ensure that our dealer community, and their customers have access to the best-of-the-best. Below is just some of the detail we use to certify providers and deliver on our promise of results.
PRODUCT
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Quality– What evidence that the product performs as is claimed?
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Design– Broad coverage, terms, conditions, exclusions – ensuring consumers “win” in a claims process. Underwriting process that support dealers and mitigates risk.
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Innovation– How responsive is the product with the ever-changing market?
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Customization– Can the products be tailored to meet dealer specifications?​
SUPPORT
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Sales Support– What support systems are available? (online, in-store, in follow-up)
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Dealer Support– What quality dealer training and support?
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Friction-Free– Low payment, low aggravation, fast payment built into process?
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Marketing– Are the point-of-sale materials quality, clear, and multi-channel? (Online, In-Store, and Follow-up)
REPUTATION
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3rd Party Rating – How is the provider rated and regarded? (AM Best, BBB, Referrals, “Word of Mouth” etc.)
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Value System– Does the organization’s leadership share our vision?
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Brand– How credible is the company in the marketplace?
STRATEGY
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Value to the Customer– Will this product benefit consumers?
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Value to the Dealer– Does this product help dealers make and keep margin? (Reinsurability, Retro, MCFS, DOWC)
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Value to Our Organization– How does this product fit in our programs?
STABILITY
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Financial Backing– Are they vertically integrated, owning the contingent liability company, or are they separate?
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Longevity– How long have they been in business and how long has their leadership been in the industry?
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Employees– How many employees work in the operation?
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Asset Size– Is the business right-sized ensure it has staying power?
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Technology– Have they invested in experience, integration and automation?
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Security– Do they have the system to protect dealer and consumer data?
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