"The biggest little company in the industry."
- Allstate Dealer Services
"The biggest little company in the industry."
- Allstate Dealer Services
"The biggest little company in the industry."
- Allstate Dealer Services
"The biggest little company in the industry."
- Allstate Dealer Services
CarShop:
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Regional program, training over 700 staff members, in 7 used locations, since 1997 (CarSense)
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Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
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Monthly Training for new hires, low performing staff, focused training
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Assist management with the profitable re-insurance program
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300% increase in PVR since inception (all stores)
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85% increase in VSC penetration (all stores)
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Support of finance and sales management in all aspects of training and growth
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Service advisor access and training to Allstate dealer portal.
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Review of early claims, loss ratios, lines per RO and retention of clients monthly.
Drivers Village:
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Single Point Process customized for dealer
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Regional program, training over 200 members in 14 stores, since 2016
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Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
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Monthly Training for new hires, low performing staff, focused training
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New product category introductions
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Assist management with the profitable re-insurance program
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Increase in product sales
Dorschel:
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Single Point Process customized for dealer
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Regional program, training over 200 staff members, in 10 new franchises, 2 used locations, since 2014
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Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
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Monthly Training for new hires, low performing staff, focused training
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New product category introductions
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Assist management with the profitable re-insurance program
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43% increase in PVR since inception (all stores)
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100% increase in VSC penetration (used locations)
DEALER IMPACT