CarShop:
 

  • Regional program, training over 700 staff members, in 7 used locations, since 1997 (CarSense)
     

  • Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
     

  • Monthly Training for new hires, low performing staff, focused training
     

  • Assist management with the profitable re-insurance program
     

  • 300% increase in PVR since inception (all stores)
     

  • 85% increase in VSC penetration (all stores)
     

  • Support of finance and sales management in all aspects of training and growth
     

  • Service advisor access and training to Allstate dealer portal.
     

  • Review of early claims, loss ratios, lines per RO and retention of clients monthly.

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DRIVERS VILLAGE.png

Drivers Village:

  • Single Point Process customized for dealer
     

  • Regional program, training over 200 members in 14 stores, since 2016
     

  • Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
     

  • Monthly Training for new hires, low performing staff, focused training
     

  • New product category introductions
     

  • Assist management with the profitable re-insurance program
     

  • Increase in product sales

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Dorschel:

  • Single Point Process customized for dealer
     

  • Regional program, training over 200 staff members, in 10 new franchises, 2 used locations, since 2014
     

  • Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
     

  • Monthly Training for new hires, low performing staff, focused training
     

  • New product category introductions
     

  • Assist management with the profitable re-insurance program
     

  • 43% increase in PVR since inception (all stores)
     

  • 100% increase in VSC penetration (used locations)

DEALER IMPACT

CUSTOMER-CENTRIC SOLUTIONS

When dealers embrace our philosophy, adopt our methodology, and adapt them to their unique way of doing business, they see lasting results that permeate the entire dealership. Below are just some of the examples of dealers we have served and the impact we have had.

WE HAVE HELPED DEALERSHIPS OF EVERY SIZE.
FIND OUT HOW WE CAN HELP YOURS.

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