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1275 DRUMMERS LANE . SUITE 100 . WAYNE, PA 19087   |   1.800.222.5127

TM and © 2019 DealerMax - A Maxim Family Enterprise. All Rights Reserved.

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CarSense:
 

  • 17 Classroom Sessions in 2018 between the Philadelphia and Pittsburgh market stores.
     

  • Over 68 staff members trained over that time frame (new hires and veterans).
     

  • 8 new finance managers trained in their new positions over the past 16 to 18 months.
     

  • Support of finance and sales management in all aspects of training and growth.
     

  • Continuing to grow our business and profit (sales and PVR) from good to even better.
     

  • Claims adjudication support when process was not followed or help was needed.
     

  • Service advisor access and training to Allstate dealer portal.
     

  • Review of early claims, loss ratios, lines per RO and retention of clients monthly.

Drivers Village:

  • Single Point Process customized for dealer
     

  • Regional program, training over 200 members in 14 stores, since 2016
     

  • Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
     

  • Monthly Training for new hires, low performing staff, focused training
     

  • New product category introductions
     

  • Assist management with the profitable re-insurance program
     

  • Increase in product sales

Dorschel:

  • Single Point Process customized for dealer
     

  • Regional program, training over 200 staff members, in 10 new franchises, 2 used locations, since 2014
     

  • Product specialists interact with clients from “Meet and Greet” to “Delivery and Paperwork”
     

  • Monthly Training for new hires, low performing staff, focused training
     

  • New product category introductions
     

  • Assist management with the profitable re-insurance program
     

  • 43% increase in PVR since inception (all stores)
     

  • 100% increase in VSC penetration (used locations)

Dealer Impact

CUSTOMER-CENTRIC SOLUTIONS


Profit By Design is more than our program, it is an approach to business that permeates the entire dealership. When dealers embrace our philosophy, adopt our methodology, and adapt them to their unique way of doing business, they see lasting results. Every dealer may be different about how they reach their goals, but when these programs are deployed, dealers increase their expectations of their people and themselves.

 

"It starts with changing traditional thinking to maximize every moment."


- Jim Maxim, Founder