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1275 DRUMMERS LANE . SUITE 100 . WAYNE, PA 19087   |   1.800.222.5127

TM and © 2019 DealerMax - A Maxim Family Enterprise. All Rights Reserved.

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FULL SPECTRUM TRAINING TAILORED TO YOU

Supporting Dealers, Sales, F&I, and Managers with an ever-growing curriculum of rich training courses on Sales, F&I, Service, Leadership management training, and more. These courses are tailored to meet the culture of the dealership. 

 

 

Customizable Training

"Develop your greatest assets...your people!"


- Jim Maxim, Founder

SERVICE TRAINING

 

  • Service Managers & Advisors

  • 1-Day Groups Process & Procedures

  • 1-on-1 Follow-up

  • Service Department Culture

  • Customer Retention

  • Department Marketing

  • Customer Experience
     

How to:

  • Increase Customer Pay RO’s

  • Handle Factory Claim Warranty

  • Quality/Priority Menu Selling

  • Increase RO#’s and $’s

 

LEADERSHIP TRAINING

 

  • High Level Management Training

  • Leadership Skills

  • Personal & Team Goals

  • Time Management

  • Problem Solving

  • Team Coaching

  • 1-on-1 Leadership Training

  • Continued Training for Improvement

  • Follow-up using Live Situations

  • Managing & Growth

 

F&I TRAINING

 

  • Professional

  • Advanced

  • Leadership
     

Offsite Monthly Workshops
 

In-Dealership Training

  • Product Knowledge

  • Qualifying Questions

  • Menu Presentations

  • Handling Objections

  • Improving Deal Profitability

  • CSI Focus on Customer

 

SALES TRAINING

  • Full 1-Day Workshops

  • Sales Process

  • Customer Approach

  • Needs Analysis

  • Trial Closes

  • Presenting Numbers
     

Follow-up Training

  • Having a 2nd Opinion

  • Overcoming Objections

  • Follow-up & Referrals

 

DealerMax offers 1-on-1 coaching, large groups events, and intense multi-day works shop - all lead by our AFIP-certified Profit By Design® trainers. The classes are focused and hands-on. The aim is to improve performance in Sales, Leadership, Service and F&I through the Advancement of Knowledge, Improved Skill Sets and the utilization of Enhanced Sales and Management Techniques. We teach innovative and powerful techniques for creating consistent profitability, compliance, and improving the customer experience.

We are so confident in our classes will have a dramatic improvement, that we offer a money-back guarantee.